Junior Technical Writer

Job Description

• Create and maintain technical documentation, including technical specifications, system documentation, process flows, user guides, and operational procedures.
• Collaborate with solution architects, platform engineers, software developers, business analysts, and other stakeholders.
• Develop structured and comprehensive documentation using established templates and standards.
• Translate complex technical information into clear and understandable content for intended audiences.
• Assist in documenting system architectures, application workflows, system integrations, and engineering processes.

Preferred Qualifications

• Prior experience in technical writing or technical documentation is an advantage but not required.
• Familiarity with documentation platforms, e.g., Confluence and SharePoint.
• Familiarity with Jira or similar project management tools.
• Basic understanding of the software development lifecycle (SDLC), Agile methodologies, and IT operations.
• Familiarity with diagramming tools, e.g., Microsoft Visio or draw.io.
• Exposure to APIs, system integrations, cloud platforms, databases, or application development.
• Experience preparing technical specifications, process documentation, user guides, or standard operating procedures.

Minimum Qualifications

• Bachelor's degree in Technical Communication, English, Journalism, Communication, Information Technology, Computer Science, or a related field.
• Excellent written and verbal English communication skills.
• Ability to understand, organize, and present technical information clearly and logically.
• Basic understanding of IT concepts, software applications, systems, and technology processes.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to manage multiple documentation assignments and meet established deadlines.
• Willingness to learn new technologies, tools, processes, and documentation standards.
• Fresh graduates with strong writing skills and relevant academic projects are encouraged to apply.

Key Competencies

• Technical writing and documentation development
• Information gathering and organization
• Accuracy and attention to detail
• Documentation standards and consistency
• Stakeholder communication and collaboration
• Adaptability and continuous learning
• Time management and prioritization